Privacy Policy

Privacy Policy - the basics

Effective Date: 4/2/2025

ZBC Detailing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile car detailing services.

1. Information We Collect

We may collect the following types of information when you book an appointment, visit our website, or interact with us:

Personal Information: Name, phone number, email address, and home or service location.
Vehicle Information: Make, model, year, color, and license plate number.
Payment Information: We do not store credit card details; payments are processed securely through third-party payment processors.
Website & Online Data: If you visit our website, we may collect cookies, IP addresses, and browsing behavior to improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

To schedule and provide mobile car detailing services at your location.
To communicate with you regarding appointments, promotions, and service updates (you can opt out anytime).
To process payments securely.
To improve our website, customer experience, and service offerings.

3. How We Protect Your Information

We implement appropriate security measures, including encryption and secure storage, to protect your personal data. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing sensitive information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with trusted third parties in the following situations:

Payment Processors: To handle transactions securely.
Service Providers: Assisting with appointment scheduling, email notifications, or marketing.
Legal Compliance: If required by law or necessary to protect our business.

5. Your Rights & Choices

You have the right to:

Request access, updates, or deletion of your personal data.
Opt out of promotional emails by clicking the unsubscribe link.
Disable cookies via your browser settings.

6. Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage you to review their terms.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ZBC Detailing
ZBCDetailing@gmail.com

570-3

A legal disclaimer

The information provided by ZBC Detailing on our website, social media, promotional materials, and in-person communications is for general informational purposes only. While we strive to offer accurate and up-to-date information regarding our services, pricing, and processes, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information provided.

By using our services, you acknowledge and agree that:

ZBC Detailing is not responsible for any damage or loss arising from the use of our services, website, or any information provided.
While we take great care in our detailing processes, we are not liable for any pre-existing conditions, defects, or damages to your vehicle.
Any quotes or estimates provided are subject to change based on the condition of the vehicle and additional services requested.
We are not liable for any personal belongings left inside the vehicle during the detailing process.

Nothing in this disclaimer shall limit or exclude any liability that cannot be excluded under applicable law. We encourage our customers to review our service terms and reach out with any concerns before booking an appointment.

For any questions or clarifications, please contact us at:

ZBC Detailing
ZbcDetailing@gmail.com

570-390-8696